officepoliciesWe are open to serve you, answer questions or schedule an appointment during the following hours:

Monday & Wednesday: 8 a.m. – 5 p.m.
Tuesday & Thursday:   7:15 a.m. – 4 p.m.

Our Mission

We aspire to provide quality dentistry in a comfortable and compassionate setting. In order to do so, we believe it is important that we listen to our patients and understand their needs and desires. We strive to inform and really educate our patients so that they can have the best oral healthcare possible.

Appointments

Your scheduled appointment time has been reserved specifically for your treatment. We request a minimum of 24 hours’ notice if you need to cancel or reschedule your appointment. We are aware that unforeseen events sometimes require missing an appointment, and appreciate your cooperation in communicating with us.  We work very hard to ensure we do not have missed appointments by confirming appointments in advance via e-mail, phone call 2 days in advance, and even text a reminder to you 2 hours prior to your scheduled visit.  If you are unable to provide 24 hours notice, please understand that you will be charged a $25 cancellation fee.        

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them. 

 

"Honestly I had not been to a dentist in many years because of bad experiences in the past. But as soon as I stepped in the door at Dr. Portacci's office I felt at ease. The entire staff was amazingly friendly and had my best interest at heart. I was not upsold on any unnecessary dental work and found the prices definitely competitive. I will definitely recommend Dr. Portacci and his staff to everyone."
-Marion