Your scheduled appointment time has been reserved specifically for your care with your provider. We require a minimum of 24 hours’ notice (1 full business day) if you need to cancel or reschedule your appointment. We are aware that unforeseen events sometimes require canceling an appointment, and appreciate your cooperation in communicating with us. We communicate appointment reminders via e-mail, text, and phone so that patients can easily respond to us in a variety of channels. (Hint: it’s impossible to “forget” an appointment) If you are unable to provide at least 24 hours notice, please understand that you will be charged a $25 broken appointment fee.
It is our mission to assist you with obtaining high-quality treatment to fit your budget. Payment is due at time of service. We offer a variety of payment options to meet the various needs of our patients. We welcome payments by cash, check, and Visa, MasterCard, American Express and Discover credit cards. We also offer 3rd party low- and no-interest financing options through Care Credit (button info at end of copy). We accept payment plans only in advance of dental treatment. If you have any questions about financing or payments, ask us!
As a courtesy for our patients, we will file your dental insurance for you, if applicable, and are network providers for several dental insurance plans. Our office requests all insurance information be submitted to us no later than 48 hours prior to your appointment. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your deductible and any applicable co-pays must be paid at the time of service. For certain appointments, we require payment from the patient by at least 3 business days in advance of treatment. If you have any questions, our knowledgeable staff is always available to answer them. We always require payment at time of service and accept all major credit cards, check, cash or Care Credit.